Z77 — Privacy Policy

Z77 is a trusted online gaming platform popular with millions of players across Bangladesh. We believe your privacy is a fundamental right — not a privilege. This privacy policy explains our commitment to protecting the data of z77 website and app users.

When you create an account, make a deposit, or play games on z77, you share certain information with us. This policy clearly sets out what data is collected, why, where it is stored, and what your rights are.

By using z77, you agree to this privacy policy. Any changes to the policy will be updated on this page, and registered users will be notified of significant changes.

Z77 only collects information that is necessary to provide our services. We never collect unnecessary or excessive data. Full details are provided below:

When you contact z77 support via live chat or email, those conversations are also securely stored — with the aim of improving our service quality.

Z77 uses your information only for lawful and specific purposes. Your data is never used for unauthorized or unethical activities. The reasons for use are clearly outlined below:

• Account Management: For account creation, login verification, and password recovery.
• Payment Processing: To process deposits and withdrawals and maintain transaction records.
• KYC Verification: To verify your identity and age, and to prevent money laundering.
• Customer Service: For prompt resolution of your questions and complaints.
• Security: For detecting account hacking, fraud, and duplicate accounts.
• Service improvement: To personalize your gaming experience and develop new features.
• Legal Obligations: To comply with directives from relevant authorities.

Z77 analyzes your gaming patterns to detect potentially problematic behavior — this is part of our responsible gaming commitment. This analysis is done entirely in your interest.

Z77 shares your information only with a limited and trusted set of parties. In each case, the reason for sharing is clear and directly related to the services you receive.

• Payment Partners (bKash, Nagad, Rocket, Bank): Only the information needed to complete a transaction is shared with payment partners. They operate under their own security policies.
• Game Providers: Minimum data required to keep games running (e.g., user ID).
• Identity Verification Services: Third-party providers meeting international standards are used for KYC verification.
• Law Enforcement: Required for legal orders or investigations — only where mandatory.
• Anti-Fraud System: With specialized agencies for fraud prevention and anti-money laundering.

The z77 website uses cookies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Used for login sessions, security, and core site functionality. Disabling these cookies will prevent the site from working properly.
• Functional Cookies: To remember your preferred language, theme, or settings.
• Analytics Cookies: To understand which pages attract the most visitors — fully anonymized.
• Security Cookies: For detecting multiple login attempts or unusual account activity.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some z77 features from working properly.

Z77 follows the highest industry standards to protect your information. Our security infrastructure is continuously updated to counter emerging cyber threats.

• SSL/TLS Encryption: Every connection to the website is encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An extra layer of protection for account logins.
• Secure Data Centers: Data stored on ISO 27001 certified servers.
• Regular Security Audits: Regular security audits conducted by independent experts.
• Access Control: Only authorized personnel can access specific data.
• Data Backup: Regular encrypted backups are maintained to prevent data loss.

As a z77 user, you have several important rights over your own data. We respect these rights and make them as easy as possible to exercise.

Z77 does not retain your information longer than necessary. Retention periods vary depending on the type of data:

Once the retention period expires, data is automatically deleted or anonymized using secure methods.